Customer challenges
Why choose Securitas?
Bergen Municipality's Housing Department has an extensive building stock consisting of 150 buildings with various functions, including residential and office buildings. These buildings require a security system that can handle both security and operational optimization.
The homes need protection of privacy and assets, while the office buildings require protection of sensitive information and valuable resources. Bergen Municipality engages Securitas to provide a security partner that can deliver guards and technical systems that work harmoniously to meet these complex needs.
Our solution
The need for a comprehensive security system
Securitas delivers a comprehensive security package that combines both human and technological resources to meet customer needs. We have mobile security teams that ensure a proactive presence through their patrols around the municipality. These patrols respond to incidents when the alarm goes off or when they are summoned via the emergency telephone. The guards report all incidents thoroughly and ensure that employees and the public are well taken care of when incidents occur. Their inspections are carried out randomly in the different areas, which prevents criminals from mapping a pattern.
Stationary guarding provides continuous monitoring of critical areas. If an unauthorized person tries to gain access to an office building, for example, our guards react immediately to protect the secured area.
The technical security system combines fire protection with advanced technological solutions for monitoring and alarm management. This system ensures active monitoring of the critical areas mentioned above so that we, the customer, and potentially emergency services are notified immediately when something happens.
Our solution protects people, property and information, and supports Bergen Municipality's goal of creating a safe and efficient environment for everyone.
Services for the housing management authority
A combination of guard and alarm services
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Mobile security
With mobile guarding, our trained guards patrol your properties at set times or unannounced to identify risks, prevent incidents and manage situations before they happen.
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On-site guarding
Securitas delivers comprehensive security services that integrate skilled security personnel with advanced technology to meet the unique safety needs of your business.
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Video and alarm services
With Securitas' alarm services, you get a fast response 24/7 to alarm signals that are monitored around the clock.
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Emergency phone
With our on-call and emergency phones, our customers and other relatives get the help they need, so your employees can relax after work knowing their workplace is safe.
"At Securitas, we are passionate about our mission to help make the world a safer place."
Martin Holmen
Administrerende Direktør, Securitas AS
Conclusion
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In this customer success story, we’ve demonstrated how Securitas' tailored security solutions effectively addressed the client’s unique challenges. The outcome highlights the importance of combining advanced security technology with expert personnel to ensure a safe and resilient environment.
